Privacy Policy
Learn how we protect and handle your personal information
Last Updated: July 19, 2025
What We Collect
We collect your email, username, and cricket preferences when you sign up. We track which matches you follow and teams you support to personalise your experience. When you chat with other fans, those messages are stored. We also collect basic technical information like your device type and location.
Detailed Information We Collect:
- Personal information (name, email, phone number)
- Payment information (processed securely by third-party providers)
- Usage data (how you interact with our platform)
- Device information (browser type, operating system)
How We Use Your Information
We use your data to show you relevant cricket content, send notifications about your favourite teams, and suggest matches you might enjoy. We monitor chat rooms to keep our community safe and analyse usage to improve our platform.
Specific Uses:
- To provide and deliver our streaming services
- To process payments and manage subscriptions
- To send you updates and marketing communications
- To provide customer support and respond to inquiries
- To analyze usage patterns and improve our platform
What We Share
Your username and public posts are visible to other cricket fans. We work with trusted service providers like hosting companies who help run our platform. We never sell your information to anyone. Even if required by law, we will only share the minimum necessary information.
Your Rights
You can access, update, or delete your account anytime. Control your notifications and privacy settings through your account. Download all your data whenever you want.
Detailed Rights:
- Access your personal information
- Correct inaccurate information
- Delete your account and personal data
- Opt out of marketing communications
- Request data portability
Security
We use encryption and security measures to protect your information. Only essential team members can access user data, and we monitor for threats regularly.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest using industry-standard encryption methods.
Cookies
We use cookies to remember your login and preferences. You can control these through your browser settings, though some features may not work properly without them.
Contact Us
Questions about privacy? Email us at privacy@livematch.io, and we will respond within 48 hours.
If you have any questions about this Privacy Policy, please contact us at privacy@livematch.io or through our contact form.
"We are cricket fans who built this platform for cricket fans. Your privacy matters to us as much as a good yorker in the death overs."